How much does Volunteero cost?
Volunteero is an annual subscription, priced around your number of active volunteers and the staff who manage them. Every plan includes the whole platform, setup and support, so there are no feature tiers to compare.
Every feature, one plan
No premium tiers and no add-ons. Everyone gets the full platform, from recruitment and background checks to reporting and AI support.
Future features included
We keep building Volunteero around our customers’ feedback, and every new feature is added to your account at no extra cost.
Priced to your needs
Your annual price reflects how many volunteers and staff you have, so a local charity and a national one each pay for what they need.
A long-term partnership
Setup, training, data migration and a dedicated account manager are part of the price. We see every customer as a partnership, not a sale.
Background and ID checks are billed directly by the check provider, on your own account with them. You get the discounted rate we’ve negotiated across all our customers, and we never add a margin or charge on top. Custom integrations are built to your specification for a low, fixed fee.
Everything included in every plan
One plan covers the whole volunteer journey, for your staff and your volunteers. Explore each part of the platform below.
Volunteer lifecycle
From first application to every shift.
Engagement and insight
Keep volunteers informed, thanked and supported.
Storing volunteers, clients and form submissions never costs extra. Need more admin users or volunteer app accounts? We can raise your quota.
Trusted by 300+ organisations
Charities, hospices, events and public services across the UK, Europe and US manage their volunteers with Volunteero.
See all case studies
How getting started works
Most customers go live within 3 weeks, and some within days.
1
Short demo
We show you Volunteero and talk through how you manage volunteers today.
2
Configuration
We configure Volunteero to fit your processes, so it works the way your team already does.
3
Import your data
We help you import your volunteers and existing data, so you start with everything in one place.
4
Roll out
We help you roll out onboarding and communication to your volunteers.
Our team supports you throughout, with hands-on help at every step. Data import and export are both supported.
Pricing questions, answered
Straight answers about what you pay for and what comes included.
How is Volunteero priced?
Volunteero is an annual subscription with a price tailored to you. It’s based on your number of active volunteers and the staff who manage them. Every plan includes every feature, setup, training and support, and we reply to quote requests by email within one business day.
Are any features locked behind a higher plan?
No. We don’t paywall features. Every customer gets the full platform, from recruitment, onboarding and background checks to scheduling, communication, recognition, AI support, reporting and client management. Every feature we release in the future is included at no extra cost.
What’s included in the price?
The full staff platform and the volunteer app on iOS, Android and the web, implementation with 1-on-1 training sessions, migration of your existing volunteer data, a dedicated account manager, and live chat support with an average response time of 30 minutes. Storing volunteers, clients and form submissions never costs extra.
Are there any costs on top of the subscription?
Background checks and ID checks are billed directly by the check provider, through your own account with them. You get the discounted rate we’ve negotiated with the volume of all our customers, and we never add a margin or any charge on top. Custom integrations with your CRM, LMS or donor database are built to your specification for a low, fixed build fee. Setup, training and support are never charged separately.
Do we pay extra for setup or training?
No. Implementation, configuration, 1-on-1 training and migrating your existing volunteer data are all included in the price. Most customers go live within 3 weeks, and some within days.
Why doesn’t Volunteero publish a price list?
Every customer is different, from local groups with a few dozen volunteers to national charities with tens of thousands. Instead of fixed tiers that lock features away, we tailor the price to your size, so everyone gets the whole platform at a price that fits.
Can Volunteero grow with us?
Yes. Volunteero works for teams of every size, and we’re currently rolling it out to a national charity with 25,000 volunteers. If you need more admin users or volunteer app accounts, the team can increase your quota, and storing volunteers, clients and form submissions never costs extra.
Why choose Volunteero as a long-term partner?
We see every customer as a partnership, not a sale. You get a dedicated account manager, a platform that keeps improving based on our customers’ feedback, and every new feature as it’s released, so you never need to change systems again. More than 300 organisations across the UK, Europe and US use Volunteero, which is rated 4.6 on Trustpilot and 5.0 on Capterra.
