Volunteering skills

Let's explore the significance of volunteer skills and how they can be effectively utilised to create meaningful change. Whether you are a seasoned volunteer now at the stage where you are now managing volunteers or considering getting involved, understanding the value of your skills and how to apply them will enhance your volunteering experience and maximise your impact.

What skills do you get from volunteering?

Volunteering enables individuals to give back to their communities and make a positive impact on the world. Whether you're an experienced volunteer or just starting, honing your list of volunteer skills is essential to create a meaningful and effective contribution. Here are some examples of the key skills organisations will be looking for in their volunteers:

Volunteering skills list

  • Effective communication
  • Time management
  • Adaptability and flexibility
  • Problem-solving
  • Teamwork and collaboration
  • Empathy and compassion
  • Organisational skills
  • Continuous learning
  • Emotional resilience
  • Positive attitude

Effective communication

Communication is the cornerstone of successful volunteering. Being able to convey ideas clearly and listen actively is vital when working with diverse groups of people. Whether you're engaging with fellow volunteers or the beneficiaries of your efforts, effective communication builds trust and fosters collaboration. Remember to use empathy and active listening to understand the needs of those you are helping fully.

Time management

As a volunteer, time is a valuable resource. Balancing your personal commitments with your volunteer work requires excellent time management skills. Plan and prioritise your tasks to ensure you can dedicate enough time to make a meaningful impact. Being punctual and reliable shows respect for both your fellow volunteers and the community you're serving.

Adaptability and flexibility

Volunteering often involves working in dynamic and unpredictable environments. Being adaptable and flexible allows you to tackle challenges and adjust to changing circumstances gracefully. Embrace the unexpected, and view it as an opportunity to learn and grow both personally and as a volunteer.


When volunteering, you'll likely encounter various problems that require creative solutions. Developing strong problem-solving skills will enable you to think critically and find innovative ways to address issues effectively. Embrace a solution-oriented mindset and be resourceful in overcoming obstacles.

Teamwork and collaboration

Volunteering is rarely a solitary pursuit. Working effectively within a team is essential for achieving collective goals. Emphasise cooperation, respect, and open communication within your volunteer group. When individuals with diverse skills come together, the impact of their efforts multiplies manifold.

Empathy and compassion

Empathy and compassion are at the heart of volunteer work. Understanding the struggles and joys of those you're assisting fosters a deeper connection and a more profound sense of purpose. Cultivate empathy to build meaningful relationships and to provide support that truly makes a difference.

Organisational skills

Whether you're assisting in an event or helping with administrative tasks, having strong organisational skills is crucial. Staying organised helps ensure that every aspect of your volunteer work runs smoothly and efficiently, maximising the impact of your efforts.

Continuous learning

As a volunteer, you are likely to encounter new challenges and opportunities for growth. Embrace a mindset of continuous learning, seeking out new knowledge and skills that can enhance your ability to serve others effectively. Attend workshops, webinars, or training sessions related to your volunteer work to stay up-to-date with best practices.

Emotional resilience

Volunteering may evoke strong emotions, both positive and challenging. Developing emotional resilience allows you to navigate the highs and lows of your volunteer journey while maintaining your commitment to making a difference. Take care of your emotional well-being to be a pillar of support for those you serve.

Positive attitude

A positive attitude is contagious and can inspire those around you. Approach your volunteer work with enthusiasm and optimism, knowing that your efforts, no matter how small, contribute to a greater cause. Positivity uplifts spirits and encourages others to join the movement of giving back.

Identifying your unique skill set

Before embarking on your volunteering journey, it is essential to identify your unique skill set. Take some time to reflect on your professional and personal experiences, hobbies, and interests. Consider your strengths, such as communication, leadership, creativity, problem-solving, or technical expertise. Identifying your skills will help you find the right volunteer opportunities where you can make the most significant impact.

Matching your skills with volunteer opportunities

Once you have identified your skills, it's time to explore volunteer opportunities that align with your expertise. Research local organisations, nonprofits, or community centres that focus on causes close to your heart. Reach out to them and inquire about their volunteer programs. Discuss how your skills can be utilised effectively to support their mission. Matching your skills with the right volunteer opportunity ensures a mutually beneficial partnership.

Enhancing communication and interpersonal skills

Effective communication is crucial in volunteer work. Whether you are interacting with fellow volunteers, staff members, or the community you serve, strong communication skills facilitate understanding and collaboration. Volunteering provides a platform to improve your interpersonal skills, such as active listening, empathy, and conflict resolution. These skills are transferable and valuable in various aspects of life.

Developing leadership abilities through volunteering

Volunteering offers opportunities to develop and enhance leadership abilities. As a volunteer, you may find yourself leading a team and coordinating volunteers, or managing projects. These experiences cultivate skills like decision-making, delegation, and motivating others. By taking on leadership roles in volunteering, you not only contribute to the success of the initiatives but also develop valuable skills applicable to professional and personal life.

Building problem-solving and adaptability skills

Volunteer work often presents unique challenges and requires flexibility and adaptability. By engaging in diverse volunteer activities, you can strengthen your problem-solving skills and learn to think critically under various circumstances. Volunteering exposes you to different perspectives and situations, broadening your understanding and fostering creative solutions to complex problems.

Improving organisational and time management skills

Successful volunteering requires efficient organisation and time management. Balancing multiple tasks, commitments, and deadlines is a valuable skill that can be honed through volunteer work. By carefully planning your volunteer activities and managing your time effectively, you not only ensure the smooth execution of tasks but also develop skills that benefit your personal and professional life.

Fostering creativity and innovation in volunteering

Volunteering allows individuals to unleash their creativity and innovative thinking. Whether it's designing a fundraising campaign, creating educational materials, or developing new strategies for community outreach, volunteering offers a platform to explore and implement new ideas. Embrace your creativity and contribute innovative solutions that have a lasting impact on the causes you care about.

Cultivating empathy and emotional intelligence

Volunteering provides an opportunity to develop empathy and emotional intelligence. By engaging with diverse communities and witnessing various life experiences, volunteers develop a deeper understanding of others' challenges and triumphs. This empathy and emotional intelligence foster compassion and inclusivity, enabling volunteers to create a more harmonious and supportive environment.

Gaining cultural competence through volunteer work

In an increasingly interconnected world, cultural competence is a valuable skill. Volunteering exposes individuals to diverse cultures, traditions, and perspectives. It promotes inclusivity, respect, and understanding. By actively engaging with people from different backgrounds, volunteers enhance their cultural competence, which is essential for building bridges and fostering global harmony.

Learning new skills through volunteer training

Many volunteer organisations offer training programs to enhance volunteers' skills and knowledge. These programs provide opportunities to learn new skills, such as first aid, project management, or community development. Participating in volunteer training not only equips you with valuable tools but also demonstrates your commitment to personal and professional growth.

Networking and professional development in volunteering

Volunteering opens doors to new networks and professional opportunities. It allows you to connect with like-minded individuals, professionals, and community leaders who share your passion for making a difference. Networking in the volunteering sphere can lead to collaborations, mentorship, and even career prospects. Embrace these opportunities and expand your professional horizons.

Measuring and showcasing the impact of your volunteer skills

Measuring and showcasing the impact of your volunteer skills is essential for personal growth and demonstrating the value of volunteering. Keep track of your achievements, the positive changes you've contributed to, and the skills you've developed. This documentation can be used to create a portfolio, update your resume, or inspire others to get involved.

Overcoming challenges and learning from failure

Volunteering may come with its own set of challenges and setbacks. It's important to embrace these obstacles as opportunities for growth. Learn from your failures, adapt to unexpected situations, and develop resilience. Overcoming challenges in volunteering not only strengthens your skills but also cultivates a sense of determination and perseverance.

Sustaining long-term commitment to volunteerism

To make a lasting impact through volunteering, it is crucial to sustain long-term commitment. Reflect on your journey, celebrate milestones, and reevaluate your goals periodically. Stay connected with the causes you care about, engage in continuous learning, and inspire others to join the volunteering movement. By nurturing your passion and dedication, you become a catalyst for change.


Volunteering is a powerful platform to utilise your skills and expertise for the betterment of society. By identifying your unique skill set, matching it with volunteer opportunities, and continuously developing your abilities, you can make a significant difference in the lives of others. Embrace the challenges, learn from failures, and celebrate the impact you create. Remember, your skills have the power to transform communities and inspire change.


How can I find volunteer opportunities that match my skills?

To find volunteer opportunities that align with your skills, research local organisations, nonprofits, and community centres. Reach out to them, discuss your expertise, and inquire about available volunteer programs.

Can volunteering help me develop new skills?

Yes, volunteering often offers training programs where you can learn new skills. Take advantage of these opportunities to expand your knowledge and enhance your abilities.

How can I measure the impact of my volunteer work?

Keep track of your achievements, document the positive changes you've contributed to, and gather testimonials from those you've served. This evidence can help measure and showcase the impact of your volunteer skills.

What should I do if I face challenges or setbacks while volunteering?

Embrace challenges as opportunities for growth and learning. Overcome setbacks by adapting to unexpected situations, seeking support from fellow volunteers or mentors, and staying determined to make a difference.

How can I sustain my long-term commitment to volunteering?

Stay connected with the causes you care about, engage in continuous learning, and inspire others to get involved. Reflect on your journey, celebrate milestones, and periodically reevaluate your goals to sustain your commitment to volunteering.

Want to volunteer? Download our app for volunteering today and find a range of volunteering opportunities near you!

Book a demo with us to see how we are revolutionising volunteer management.

Book Demo